I went to Wal-Mart and Kroger this morning. Dang, if someone did not get in the "Express Lane" with a loaded grocery cart. In neither case, were they turned away. In fact, Wal-Mart told me they will never turn someone away in the "Express Lane" with a loaded cart with way over 20 items.
@AMCLady:
That sucks...I wonder what the hell the point of the 'Express Lane' is then?
Stores need to put people in their place if they aren't following the rules and making other shoppers have a miserable experience at their establishment.
They may **** that person off, but they would make the three people behind them very happy.