Mud 132 new portal
Mud 132 new portal
Mud 132 new portal
So, have those of you with MUD 132 gotten the email to switch to the new portal?
Have you done so?
Have you had any issues?
I paid our water bill on the old portal, 2 days before I got the email to switch. I went and registered at the new portal. It has my bill, but not the payment that I already made.
I emailed them, and the question was if I paid it with my banks billing, and it's probably still in the mail. That is NOT the case. I pay it by check online every month. It's already been taken from my bank account, and I have the receipt from the original portal.
I have supplied all that information, however, the new portal still doesn't reflect my payment, almost 2 weeks later.
Just wondering if any of y'all have had this issue- or if it even occurred to you to check.
So, have those of you with MUD 132 gotten the email to switch to the new portal?
Have you done so?
Have you had any issues?
I paid our water bill on the old portal, 2 days before I got the email to switch. I went and registered at the new portal. It has my bill, but not the payment that I already made.
I emailed them, and the question was if I paid it with my banks billing, and it's probably still in the mail. That is NOT the case. I pay it by check online every month. It's already been taken from my bank account, and I have the receipt from the original portal.
I have supplied all that information, however, the new portal still doesn't reflect my payment, almost 2 weeks later.
Just wondering if any of y'all have had this issue- or if it even occurred to you to check.
Vinbert : I got all set up on the new system this past week. Had to reregister for E-billing along with E-paying. None of the history migrated over, ie; no billing or usage history so if you paid on the old system you won't see it on the new one.
Smokeybear : See, that's the problem. The bill migrated over, but the payment didn't. So, right now, it looks like I haven't paid my water bill, but I have.
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