Position Desired: CSR/Admin Asst/Reception

Cover Letter:
**** ****
(***) ***-****
****@*****.***
Kingwood, TX 77345 (Address available upon request)

OBJECTIVE:
Obtain a customer service or assistant position in an active working environment where I can maximize my professional people-oriented experience, excellence in communication skills, and motivated problem analysis abilities.

EXPERIENCE:
Receptionist - Serenity Massage, PLLC - Oct. 2015 to May 2016
 Greeted and signed in clients following company procedures to assure maximum customer satisfaction
 Resolved client complaints and concerns by upholding constant communication with the business owner
 Maintained laundry throughout shift
 Scheduling of appointments via phone, email, and walk-in requests
 Responded to all massage school inquiries and promoted the business to encourage enrollment
 Completed several side projects for business owner for tax and income record purposes

Data Entry - Flooring Systems, Inc - Dec. 2014 to Sep. 2015
 Processed all purchase orders by typing and entering information into CDMS software, printing tickets, and distributing to appropriate departments ahead of mandated deadlines
 Trained new employee for data entry position and initiated a schedule for the position
 Duties expanded into customer service via internet systems and software for company’s builder clients
 Maintained scheduling database and contributed to the organization of the schedule for ease of access and minimal scheduling mistakes
 Filled in for receptionist position as needed by answering phones, greeting clients, and maintaining cleanliness of front lobby

Administrative Assistant - Brooks & Davis Real Estate Firm - Jun. 2014 to Dec. 2015
 Introduced filing system to otherwise unorganized system upon employment
 Greeted clients and initiated good working relationship by providing excellence in customer service
 Initiated customer service procedures throughout the firm by applying previous

Desired Compensation / Salary:
$12/hr

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