Position Desired: Customer service rep

Cover Letter:
 (***) ***-****
 ****@*****.***
14143 gainsville
Houston
Texas
77015
Objective To gain employment with an outstanding company in order to start a long lasting career.
Education San Jacinto Community College
Pending
General Studies (August 2010 - April 2012)
Business management.
North Shore Senior High
High School Diploma
High school (August 1995 - May 2007)
General studies/Diploma
Experience Sol Tanning Spa
Cashier/Front desk clerk (April 2015 - Present)
• Ensure that the spa is cleaned, organized, and properly working before and after customers
arrive.
• Greet customers and answer their questions in a friendly, conversational manner.
• Provide excellent customer service.
• Make appointments.
• Check guests in and out.
• Process payments.
• Provide customers with knowledge of the different products we carry.
• Open and close spa.
Floyd Roofing
Personal Assistant/Secretary (October 2012 - April 2013)
• Enhances executive effectiveness by providing information management support.
• Answer phone calls
• Taking notes
• Schedule meetings
• Devising and maintaining office systems, including data management and filing.
• Screening phone calls, enquiries and requests, and handling them when appropriate.
Office Depot
Cashier/Copy-print/customer service rep (April 2008 - October 2012)
• Ensure the accurate processing of orders.
• Monitor copy & print center operations; ensuring adherence to all company programs and
procedural compliance.
• Respond and resolve customer requests and concerns.
• Ensure an inviting environment for the customer by maintaining a neat and clean Copy &
1/2
Print Center.
• Adhere to all company policies, procedures, & safety standards.
• Perform other related duties as assigned.
• Build a strong relationship with the customer, thus provide outstanding customer service.
Skills • Speaks effectively
• Openly express ideas
• Provide feedback
• Works

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