Position Desired: Any

Cover Letter:
**** ****
****@*****.***

OBJECTIVE
• Seeking a position in Customer Service where my experience will be further developed and utilized.

QUALIFICATIONS
• Sincerely enjoy working with people, in person and over the phone
• High level of enthusiasm, from the first call of the day to the last
• Organized and able to multitask
• Experience with MS Office and Excel
• Skilled for identifying customer needs and presenting appropriate product and service offerings
• TABC Licensed


PROFESSIONAL EXPERIENCE
PINK’S PIZZA, Houston, Texas, United States
Cashier/Lead Server/Cook March 2011- November 2013
• Improved customer service within my first 4 months
• Maintained cleanliness within the shop at all times
• Responsible for transactions and balancing register
• Trained new employees, functioned as lead server and assured consistent quality of service and professional environment
• Assisted lead manager with inventory
• Answered multiple phone lines
TIMEOUT TAVERN, Humble, Texas, Unites States
Waitress/ September 2014- December 2014
• Presented an exceptional and fast service to guests
• Always professional, charismatic and assertive
• Able to use sound judgment when dealing with challenging circumstances
• Regularly checked on guests to ensure their food and beverage experience was satisfactory
Max Bowl North, Humble, Texas, United States
Server/January 2015-Current

EDUCATION
Caney Creek High, Conroe, Texas, United States
High School Diploma, May 2005

South University Online University
Bachelor’s Degree in Business Administration, Present


CUSTOMER SERVICE
• Able to answer multiple phone lines and tend to each person’s need
• Maintain a professional demeanor under fast paced situations
• A self-starter and quick learner with strong customer service
• Skills in oral and written communication
• Volunteered for serving the homeless and those in the community

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