As part of our ongoing "Getting to Know Your Local Businesses"
series, this week we sat down with Lori Baxley, franchise owner of
Massage Heights Body + Face.
Tell us a bit about your business: What does your business offer, and how long have you been around?
2009, we have offered a variety of massage types, including
Hemp-Infused, Dynamic Cupping, Dry Brushing, Swedish, Deep Tissue,
Sports, Couples, and Pre-Natal, along with other targeted treatments to
help take our client’s wellness to new heights.
Plus, we offer
massage elevations such as hot stone therapy, revitalizing face massage,
facial skin therapy including essential, clear skin, sensitive skin,
anti-aging treatments to microdermabrasion and power peels, a reviving
foot scrub and a therapeutic aromatherapy that helps our clients relax,
breathe, energize and revive!
Our neighbors come here to relieve
stress and recharge. Our licensed massage therapist evaluates their
health, wants and individual requirements and creates a custom-tailored
perfect massage or skin care regimen for each client. We guarantee an
affordable and professional therapeutic service in an upscale
environment that results in true relaxation.
How did you decide to get involved in this line of work?
was in sales prior to operating this franchise location. It’s been so
rewarding to be able to get to know my neighbors, watching them focus on
their health, follow a consistent wellness program and see them feel
Tell us a couple things you are proud of about your business. What are you known for? What separates you from the competition?
very proud of the way we impact people’s lives. We have members that
have been with us since the day we opened. In fact, one of our clients
was in a wheelchair when they joined and now they can stand!
What is your favorite part of running this business?
love working with our marathon runners and Ironman athletes, especially
before their big events and post-event. I love cheering them on!
Who is your ideal customer/client? Who do you serve best?
ideal customer is any person who wants physical and mental relief that
they know they deserve on a regular and routine basis.
works hard to keep up with your busy lifestyle, and regular massage
treatments provide the relaxation and wellness benefits your body
Is there any other information you'd like your potential customers/clients to know about your business?Getting
a massage is not a one-time treat, an indulgence, a reward for a tough
week, or a luxury! It’s a way of life, like going to the gym. And, with
our affordable membership programs, our clients can be their best,
making it easier to deal with life’s curve balls.
Programs are customized memberships that provide a series of
rejuvenating sessions —each building on the last — to calm our client’s
nerves, clear their mind, and elevate their everyday.
Visit our website for membership program details, and other special promotions. We also have our own loyalty-based rewards program, MyHEIGHTSrewards, and offer gift card options of any denomination.
Those who mention this article can receive a free elevated hot stone therapy massage or a foot scrub (a $40 value).
How do you see your business growing and improving over the next couple of years?
will continue to offer services to help our clients relax and recharge
and plan to offer more services all the time. We also plan to increase
our philanthropy within our community. We will be actively providing
free chair massages at our local schools for teacher appreciation and we
will be helping “Animeals," where pet food is delivered along with
Meals on Wheels.
To learn more about Massage Heights Body + Face, visit our profile at Atascocita.com