Interview with Stuart Averett of Five Star Painting - Atascocita
Interview with Stuart Averett of Five Star Painting - Atascocita
Published: Aug 01, 2019, 12:00pm
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As part of our ongoing "Getting to Know Your Local Businesses" series,
this week we sat down with Stuart Averett, franchise owner of Five Star
Painting of North Houston.
Tell us a bit about your business: What does your business offer, and how long have you been around?
Since
2013, we’ve been offering five star quality painting services to
residential and commercial customers in Kingwood and surrounding areas.
We offer a FREE, detailed, itemized quote on each of our residential services for interior and exterior painting, decks
and fence refinishings, pressure washing and carpentry services. We
also refinish cabinets and front doors and seal pool decks.
We
provide commercial exterior and interior painting services for medical
facilities, education centers, religious institutions, gyms and fitness
centers, and other hospitality and property management companies.
How did you decide to get involved in this line of work?
I
retired from a corporate career in 2012 and was looking for a business
opportunity. I decided that purchasing a franchise license was the way
to go and that residential and commercial painting was the type of
business that would work for me. I bought a Five Star Painting franchise
that services Kingwood and the surrounding area.
Tell
us a couple things about your business that you are proud of. What are
you known for? What separates you from the competition?
I am
very proud of the level of service that we offer our customers. When I
meet with customers, I tell them that I will ask for an honest review at
the end of the project and then tell them that we plan to earn an
excellent review.
We show up on time, get the job done efficiently
and we stick to the original price that we quote. We leave beautifully
finished surfaces behind. When we make a promise to do something, we
stick to the promise and go above and beyond our customer’s
expectations.
What is your favorite part of running this business?
We
listen and understand what our customers are looking for before we put a
quote together. Then, we stay with our customer every step along the
way to make sure that their goals are accomplished.
I love it when we
get to the end of the job and the customer says they’re happy. My next
favorite part is when they hand me a check!
You
can hire almost anyone to paint your home and you can buy supplies
yourself from your local store. But, if you work with our people, you
will see why we are known for the quality of our work and the level of
customer service we provide. You’ll gladly welcome our craftsmen into
your home or business again and again.
Who is your ideal customer/client? Who do you serve best?
Our
ideal customer is any homeowner or business owner who wants
professional painting services that are not only dependable, but
affordable. We guarantee customer satisfaction because we are 100%
committed to helping turn dreams into reality. From your first
interaction with us to the end of your project, we work hard to provide a
Five-Star painting experience.
Is there any other information you'd like your potential customers/clients to know about your business?
We
are an active member of the Lake Houston Chamber of Commerce and have
been honored to participate in bedroom makeovers for the Make a Wish
Foundation. The boy or girl who receives the invitation gets to re-do
their bedroom any way they like, with new furniture, painting, and other
features.
The best part is seeing the parents faces light up when
they see the made-over bedroom! They have such big smiles on their faces
and keep telling us how much the makeover means to them and their
child.
Those who mention this article will receive a 15% discount on their first project with us in 2019.
To
schedule a free estimate, get helpful tips about design and other
painting-related topics on our blog, or chat with a team member, visit
our website.
To read reviews and testimonials from our customers, watch videos about
our service approach or message a member of our team, visit our Facebook page.
How do you see your business growing and improving over the next couple of years?
We’ve
been growing by word of mouth and we plan to double the number of our
painting crews, just like we did last year. We will continue to provide
painting and related home improvement services that are designed to
transform your property, inside and out.
To learn more about Five Star Painting, visit our profile at
Atascocita.com.
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