Randall Reed’s Planet Ford in Humble Honored with Multiple Awards Including Triple Crown for Third Consecutive Year - Atascocita

Published: May 20, 2015, 12:00pm

« Back to Atascocita News
What could be better than being the repeat recipient of multiple prestigious awards for outstanding customer service and sales? Proudly, Randall Reed’s Planet Ford in Humble is celebrating being a three-peat! The Houston-area Ford dealer is proud to accept its third back-to-back Triple Crown and President Award. The Planet Ford team in Humble is among an elite group of Ford dealerships to be recognized with these prestigious awards by Ford Motor Company.

These highly sought after awards recognize dealerships that have excelled in automotive retailing by providing exceptional customer service and satisfaction. The coveted Triple Crown is achieved by only one percent of dealerships nationwide and consists of the President’s Award for customer satisfaction, the Ford Top 100 for sales and the ESP Premier Club award for customer service.

“The awards are really a reflection of our entire dealership and the team’s daily commitment to delivering the best customer experience,” said Randall Reed, owner. “I am so very proud of our entire team. This is a true honor, especially since it comes from the people we value most – our wonderful customers.”

In addition to winning the Triple Crown, the President’s Award and Ford Top 100 for Sales, Randall Reed’s Planet Ford in Humble is also a member of the Premier Club. Winning the President’s Award alone, especially year after year, is a huge achievement. Dealers become eligible through survey responses from customers related to their sales and service satisfaction.

In order to achieve the President’s Award, a dealership must exceed customer expectations in every single department. “Achieving this level of customer satisfaction requires people who care, people who have passion, tenacity and work hard,” said Chuck Kramer, General Manager/Operating Partner. “Our team possess all of those qualities and the show it every day to provide top-notch serve to our customers.”

All of these awards from Ford Motor Company salute top-performing Ford dealerships, like Randall Reed’s Planet Ford, that embrace these philosophies and achieve the highest levels of customer satisfaction – in both sales and service.

“We’re excited to obtain such an achievement, and we are thankful,” said Shelby Reed, co-owner. “The Reed family and our dealership family feel lucky to not only to be recognized, but to have the ability to work with so many wonderful people in our community and assist them with all of their automotive needs.”

Planet Ford in Humble is family owned by the Reed family who believe in treating every customer like one of their own. “All of our sales and services are backed by our 25-year-plus reputation and impeccable A+ Better Business Bureau record,” said Mr. Reed. “We look forward to providing the same award-winning automovie service for many years down the road.

About Randall Reed’s Planet Ford in Humble:

Planet Ford in Humble is located at 19000 Eastex Freeway, Humble, TX 77338. Planet sells new Fords, Certified Pre-Owned Fords, pre-owned cars, trucks and SUVs. Planet Ford also offers on-site parts, service and collision departments. The location now touts its new Cruiser’s Café and Quick Lane Tire & Auto Center, which all makes and all models and doesn’t require an appointment. Planet Ford is known for its quality service, selection and dedication to customer satisfaction. They are also strong proponents of community sponsoring many local schools, charities and non-profit organizations. For more information, visit www.PlanetFord59.com.