Position Desired: Receptionist

Cover Letter:
**** ****
379 Oak Knoll Drive 713-444¬-8769
Huffman, Texas 77336 ****@*****.***
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SUMMARY OF QUALIFICATIONS

 Eight years of experience as medical receptionist
 Outstanding patient relations
 Effective in handling all front office functions to ensure smooth operations
 Calmly and efficiently handle and prioritize multiple tasks
 Strong customer service and administrative skills
 Quick learner, adapting easily to new computer programs and new procedures
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PROFESSIONAL EXPERIENCE

HUFFMAN ISD, HUFFMAN TEXAS, SUSTITUTE RECEPTIONIST/TEACHER 2015 to 2016
• Substituted for front desk/receptionist positions, classroom teachers and aides, adapting to new computer programs and enhancing customer service skills
• Greeted parents/visitors, check-in/check-out students, scan IDs, filing, answered phones

HEALTHPARTNERS, KINGWOOD TEXAS, RECEPTIONIST 2007 to 2015
• Checked-in/checked out patients, post copays and collect personal, medical and insurance information
• Effectively managed patient appointment scheduling for five clinicians
• Filed and retrieved patient medical records in accordance with company policies and procedures
• Verified patient insurance and ensured accuracy of insurance forms
• Performed all front office functions such as greeting patients, answering patient questions and relaying information to clinicians, and ensured confidentiality of patient information
• General clerical support such as data entry into computer logs, filing, handling multi-line telephone system

GREEN TREE SERVICING, HOUSTON TEXAS, ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE 1997 to 2007
• Communicated effectively and acted as liaison with attorneys and other departments
• Successfully resolved customer service complaints conce

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